Counselling Services

The Australian Centre for Grief and Bereavement Counselling and Support Service, provides a statewide specialist bereavement service for individuals, children and families who need assistance following the death of someone close to them. The service also offers a range of bereavement support programs and a supervised clinical setting for practitioners of the Australian Centre for Grief and Bereavement and those with a proven ability in the area of loss and grief. Counsellors at the service come from a variety of disciplines including social work, psychology and psychotherapy.

Bereavement Counselling Services

The Australian Centre for Grief and Bereavement operates a state-wide Bereavement Counselling and Support Service for Victorians. Our Specialist Bereavement counsellors provide counselling and support group services to bereaved individuals, families, young people and children at the Mulgrave office as well as via telephone or telehealth services.  

Online telehealth or telephone counselling is available for clients outside of Victoria at a fee for service rate.

Please note, fees are waived Australia wide for clients seeking bereavement support resulting from COVID-19 related deaths.

Workplace and Organisational Support

The Bereavement Counselling Support Services responds to enquiries from a range of community groups, employers, schools and other organisations seeking grief and loss support after a bereavement. For assistance with on-site consultancy, counselling or debriefing support, a fee of $330 per hour inclusive of GST will be charged.

For further information, referrals and appointments please call (03) 9265 2100 or email [email protected].


The Add.Me is a secure web form that enables clients to add themselves to our database for the purpose of receiving counselling or group support. It is important to complete each field with an asterisk beside it. In the case where there is a drop-down menu, you will be able to select the heading which has the most appropriate support pathway. If there are mandatory fields on the form (marked by an*) that you do not know, or do not have, you can type in [email protected] or "no fixed address" for example.

By completing this form, you will be added to ACGB's waiting list to receive grief and bereavement counselling/group support. Following the submission of this form, you will be contacted by an ACGB staff member as soon as possible within business hours. No referral is needed, however the individual receiving the support needs to provide verbal consent and complete a consent form and questionnaire.

To access Add.Me CLICK HERE 

Please note:
The Australian Centre for Grief and Bereavement is not a crisis support service. In an emergency please call 000, or if you require urgent counselling, please contact Lifeline on 13 11 14.

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